About Us

Our History

Midwest Family Federal Credit Union came to be as a result of employees of Midwest Steel looking for convenient ways to do their banking. This vision came to life thanks to George Paulsen and Mel Edwards along with Rudy Geissler, Oscar Klements, Harry Jones, Robert Malis, and Robert Hale.

  • On May 10, 1962 founding members of the credit union signed the organization certificate upon the approval by the federal government officially creating the Midwest Steel Employees Federal Credit Union.
  • The first business office was located in George Paulsen’s dining room where members were able to make deposits, withdrawals and even fill out loan applications.
  • After noticeable success of the credit union, Forrest Wells, former superintendent, offered the use of a construction shed to serve as the credit union office.
  • In 1963 upon relocating to the Plant Protection building, the first official full time manager, Cathy Shillenn was hired.
  • In 1977 the mill leased land to the credit union for our current location, which has since been remodeled with additions taking place in 1998.
  • On July 31, 2003, the NCUA approved Midwest Steel’s request to become a Community Charter Credit Union. In addition to existing Membership and their immediate family (or household), anyone who lives, works, worships, attends school in Porter County, IN may now become a Member of the credit union.
  • Bank Constructors was hired to construct a 5,000 square feet facility complete with a drive-up, ATM, and safe deposit boxes scheduled to be completed early 2005. On September 1, 2003 our name changed to Midwest Family FCU.
  • June 1, 2004 held groundbreaking ceremony for new location.
  • New location at 2832 Willowcreek Rd opens its doors to members on February 22, 2005.
  • Held Ribbon Cutting Ceremony April 4, 2005 during Grand Opening Celebration April 4 -8.

Join Us


If you live, work, worship, attend school, or volunteer in Porter County, Indiana you are eligible to become a member.


Midwest Family FCU is a community-chartered credit union. Our charter defines our field of membership. Our field of membership now includes:

  1. Any existing members of the credit union and their immediate family or household.
  2. Anyone who lives, works, worships, or attend schoosl in, businesses and other legal entities in Porter County, Indiana
  3. Volunteers in the community
  4. Employees of this credit union
  5. Spouses of persons who died in the field of membership

How to Join

Joining the credit union is easy! To become a member, you must purchase at least one share by depositing $5 into a share (savings) account. This is not a membership fee. The deposit will earn dividends and can only be withdrawn if you choose to relinquish your membership. Upon opening a share account, you will be eligible for all other services.

Complete this Membership Application and return it to the credit union.


In today’s environment of fraud and identity theft, your account safety is paramount at Midwest Family Federal Union. Additionally, to help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

We will ask for the following information:

  • Full name
  • Current address
  • Date of birth
  • State-issued identification card, such as a driver’s license
  • Signature
  • Non-documentary methods of verifying identities such as credit bureau reports

Contact Us and Locations

Midwest Family Federal Credit Union has one great office – period! It’s fully staffed and runs lean to keep overhead down and dividends up! Yet, there are nearly 35,000 ways to manage your accounts and access your money. Simple has never been smarter.

Many of our members enjoy our virtual office through free online banking and bill pay on their home computer and/or smart phone. Several prefer to bank by phone using our automated system “PAL”. Still others prefer the convenience of the drive-up. This makes our eager staff a little lonely – so please come visit us in person too! No matter how you choose to bank, we’re waiting for you.

Mailing address:

PO Box 48
Portage, IN 46368

Phone: (219) 763-5640
Fax: (219) 763-5102
E-mail: memberservice@mwffcu.org
Email Loans: loans@mwffcu.org

Physical address:

2832 Willowcreek Rd.
Portage, IN 46368

Hours of Operation (EFFECTIVE MARCH 2020)

Hours Lobby Drive-up
Monday 8:00 A.M. - 6:00 P.M. 8:00 A.M. - 6:00 P.M.
Tuesday-Friday 8:00 A.M. - 5:00 P.M. 8:00 A.M. - 5:00 P.M.
*Saturday 9:00 A.M. - 1:00 P.M. 9:00 A.M. - 1:00 P.M.

Free ATM Locations:
(owned and operated by Midwest Family)

Shared Branch and ATM Locations


Online Banking

Experience the convenience of your account at your fingertips. Register for Online Banking & Download our Mobile App you will have secure online access to your account 24/7, in the comfort of your own home.

With Online Banking you have access to:

  • Check Balances
  • Transfer Funds
  • Make Loan/VISA Payments
  • Review Transaction History
  • View Cleared Checks
  • Transfer To Other Members
  • Access Your Monthly/Quarterly Statements
  • Submit Loan Applications

Please click the “Online Banking Log In” button on our home page to Register or Log-In

Online Bill Pay

Start using your upgraded Online Bill Pay today.

Managing your finances is easier than ever with Online Bill Pay from Midwest Family FCU.

Online Bill Pay allows you to view payees, upcoming bills, payment history and account balances at a glance.



E-asy, Safe, Convenient, & FREE

Electronic statements are available for members who use Online Banking to view their current and past monthly statements online. Some of the benefits of electronic statements include:

  • Convenience- Receive your statement sooner than mailed statements
  • Environmentally Friendly
  • View, download and print anytime
  • Help prevent identity theft by reducing mail fraud
  • Easy and FREE enrollment

Safe Desposit Boxes

What do you need to protect?

  • Legal documents
  • Passport
  • Birth, marriage, or death certificate
  • Social Security card and related materials
  • Jewelry
  • Family heirlooms
  • Pictures
  • Medication

Our safe deposit boxes will protect your most valuable possessions from fire, weather, water, and theft.

A variety of sizes are available at very low quarterly rates (payable every three months):

View Save Deposit Fees and Sizes

Enjoy complete privacy as you access your box in a well-lit, private room that you can lock from the inside.

Shared Branches and ATMS

Did you know that credit unions stick together? Midwest Family Federal Credit Union belongs to powerful networks of free ATMs and Service Centers to help serve you at anytime wherever you are.

For access to nearly 35,000 SURCHARGE-FREE ATMs, check out these two networks:

Alliance One ATMs

Find an Alliance ATM

Surcharge Free – Nationwide ATM Locations.Why pay banks $3 when you can get your money for free?


Text Message MYCOOP – Simply text the address, intersection or zip code to 692667 (MYCOOP)* to get a text response with the nearest CO-OP ATM locations. This is a free service, but check with your mobile phone provider as standard text messaging rates apply. You will not receive unsolicited messages by using 692667 (MYCOOP).

Find a CO-OP ATM

CO-OP Shared Branches

If you need more than an ATM or just want to conduct transactions with a real person, visit a CO-OP Shared Branch. At a CO-OP Shared Branch you can make deposits and make withdrawals – for FREE just as if you were at Midwest Family Federal Credit Union, wherever you see their symbol

Walk in or drive-up and use that financial institution just like your home credit union. This is a FREE service and you only pay for the products and services you buy (like money orders, cashiers checks, wire transfers, etc.), if any.

Note that while the service is free, not all Credit Union Service Centers offer surcharge-free ATMs. Call ahead or check the two ATM networks above to confirm.

Find a CO-OP Shared Branch or ATM near you out of nearly 5,000 CO-OP locations, or call 1-800-919-CUSC (2872).

And yes, there is an app for that too.

iTunes Google Play Store


Love My CU Rewards!

As a valued Member of Midwest Family FCU, you have access to amazing deals and discounts. Visit Love My Credit Union to see great deals!

TruStage Insurance

As a Midwest Family FCU member, you already experience better banking. Now experience a better insurance relationship with TruStage!

TruStage can help you save on auto, life, property and more. Call today! 1-88-TRUSTAGE (1-888-787-8243)


With discounts for credit union membership, the TruStage Auto Insurance Program could save you money. It’s easy to get a quote and make the switch—even if you’re already covered with another company, you won’t lose a penny. Isn’t it time for car insurance the credit union way?


TruStage believes hardworking families like yours deserve protection from unexpected financial hardship.

That’s why TruStage developed a full range of life insurance products, designed to work comfortably within your budget. Life insurance doesn’t have to be complicated. They’ll walk you through your options and help make sense of the benefits and tradeoffs. The fact is, life insurance is one of the greatest gifts you can give your family—and you can begin today!


Your membership may qualify you for discounted home insurance through the TruStage Auto & Home Insurance Program. Insurance is available for homeowners, renters and condo owners.


Call 1-88-TRUSTAGE (1-888-787-8243) or visit TruStage online.

TruStage™ insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and Home Insurance Program is issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

Download Our Mobile App

Midwest Family FCU's FREE Mobile Banking App will give you secure, convenient access to your accounts.

Google Play iTunes

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the MWFFCU website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the MWFFCU website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of MWFFCU. CLICK OK TO CONTINUE OR CANCEL TO CLOSE

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New Online Banking LOGIN Instructions
When you log into Online Banking for the first time after our upgrade, you will be required to enter your Login ID and Security Code.

LOGON ID is your Primary Member Number. Your Logon ID must contain at least 6-digits. If your Member Number is less than 6 digits, you must enter the leading zeroes to make it 6 digits.

12345 must be entered as 012345.
1234 must be entered as 001234.
123 must be entered as 000123.

SECURITY CODE is the last 4-digits of the Primary Account Holder’s Social Security Number

You will be prompted to change your Logon ID and Security Code

Once these are changed, you will use your NEW Logon ID and Security Code the next time you log on to Online Banking.
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